Azure APIM unplanned maintenance caused Our Backend services failed

Incident Report for Kyro Technologies Inc

Update

In Azure APIM for Prod it started working. Note though Azure showed maintenanece time of 10 min, we experienced downtime for more than hour
Posted May 12, 2025 - 20:15 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 12, 2025 - 20:14 UTC

Investigating

Our all 3 environment are not working. Making web also not accessible. Azure unplanned maintenance caused this issue
https://app.azure.com/h/0KD9-JWZ/c975ea
Posted May 12, 2025 - 20:07 UTC
This incident affects: Application (Server).